Showing Some Love

We love our customers. So much that we dedicated a Customer Love Agent to make sure our clients are achieving their goals and happy with their journey. Here's what a few of them have to say about working with us.

Showing Some Love

Hear how ProviderScience has helped Deca Dental manage their fast growing operations.

We operate a complex outpatient pharmacy business, including a central fill and specialty pharmacy. We brought in ProviderScience to help us analyze our labor model and streamline scheduling. The software has helped us adjust staff schedules, so our pharmacists can focus more on pharmacist-level work, which makes them happier and our operations more productive. ProviderScience has also helped us communicate about pharmacy staffing in an objective way the broader organization can understand.

Jim ManfredExecutive Director, Nashville Academic Medical Center

The transition to ProviderScience was surprisingly smooth because our scheduling processes are so complex. Our urgent care clinicians and staff really like how easy everything is to use, especially the mobile applications. Since implementing ProviderScience we’ve nearly completely eliminated our no-shows. We’ve attributed this to everyone having fast, easy access to their schedules.

Kris McFetridgeUrgent Care Manager HealthPartners

ProviderScience labor forecasting for pharmacy intuitively makes sense – we can easily see how to schedule the right person at the right time. We’ve seen a big reduction in copy paste schedules and instead our managers now look at what’s actually needed for the business on each day and week. Since changing our scheduling system over to ProviderScience, we’ve found new time to expand clinical services and grow our specialty business, without increasing labor spend.

Greg Jones RPhDirector of Pharmacy Harmon City Inc.

We’ve changed the whole way we look at scheduling and labor with ProviderScience. In the past we used common metrics that unfairly distributed labor and didn’t account for clinical services work. With ProviderScience, anyone at our company, whether a pharmacy expert or not, can objectively evaluate how well a pharmacy is managing its labor. As a result of better scheduling to demand, we’ve found more time for clinical services and in less than a year our national MTM ranking rose 16 places!

Jason HolubPharmacy District Director Brookshire Brothers Inc.

ProviderScience has really helped us streamline what was an unpleasant, stressful and laborious process to produce workflow-assignment based schedules for our pharmacists, technicians and floater pool serving 64 Bartell Drug pharmacies across Washington state. Centrally, we’ve reduced the time spent on scheduling by 80% or more, and I estimate our pharmacy managers have cut their scheduling workload by at least half. By implementing ProviderScience, we’ve been able to reinvest hundreds of hours every month into patient care and guest services.

Chris Simard PharmDPharmacy District Manager Bartell Drug Company

DECA Dental is one of the fast-growing dental services organization in Texas. We are committed to delivering industry leading business support to our doctors, so they can focus on patient care. We chose ProviderScience because their software is easy to use yet powerful in how it enables fast communication across our organization. Also, unlike other vendors we evaluated, ProviderScience is willing and able to collaborate with us on customization and product ideas. Their team is great to work with and the centralized visibility they’ve delivered will be vital to our continued growth.

Chad LuhnVice President of Operations DECA Dental Group

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